Terms and conditions

General terms and conditions of sale

All sales are firm and final. Once an order has been processed, it cannot be cancelled. Meals ordered are non-refundable. If an item is damaged during shipping, please contact us within 24 hours (maximum) of delivery and we will gladly issue a credit for your next purchase. Responsibility for losses due to inaccurate contact information rests with the customer. It is therefore essential that every consumer verifies that the delivery address and all other information entered is accurate.


Special conditions for promotions

All promotions offered on our store cannot be combined with any other promotion.  A promotion is offered for a limited time only. Any order placed before or after the dates indicated in the promotion will not be eligible for the promotion in question.


Confidentiality policy

All personal contact information provided to us through our website or by telephone remains strictly confidential. We do not share our customers' information with other companies, with the exception of our business partners with whom we collaborate for the delivery of meals.